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FAQ

Custom Orders

I would like to order a single die not offered in singles can I do this?

Do sales apply to custom orders?

Can I do a custom font and design?

Can you do custom coins?

Can you do trademarked logo dice?

Shipping

What is your shipping timeframe?

What is your cut off for expedited shipping (Overnight, 2 Day)

How long does Free Shipping Take?

What is your international shipping timeframe?

Does International Shipping Include VAT, Customs or Taxes?

Can I get a refund on shipping if it doesn't arrive on time?

What should I do if my shipment is damaged?

If I return an item and paid for expedited shipping can I get a refund on shipping?

I see you are at a convention are you still shipping?

I am missing or got the wrong item what can I do?

Why is my order stuck in Newark, New Jersey?

Return Policy

What is your return policy?

How long does the refund take?

How Do I Cancel?

About Norse Foundry

When was Norse Foundry founded?

When did you start playing D&D?

Met You at a Con, how can we keep up?